black line on scanned documents canon

Customer’s often call and say they have black lines, grey lines, or different coloured lines on their scanned images. Search the Mac for a scan, then click HP Easy Scan in the list of results. b. If scanned images contain streaks, or if the scanned documents become dirty, the scanning glass or rollers inside the scanner may be dirty. it shows up on the left side of everything. Abosolutly right. Glass LOOKED clean but it wasn't. SOLUTION: Photocopy the document, and scan the copy. Pixma MX922. I too had a solid line using the autodocument feeder, but not when making a single copy on the large glass sheet. Most Helpful Answer. Go to step 7. Book Scanners. I rubbed my thumb acrossed it straight twice and it worked. Make sure your hands are completely clean and completely dry... Do not assume your thumb or fingers are clean. Thank you Mr.19th!! Any suggestions or help would be greatly appreciated. It will print as a continuous line down the entire printout. When scanning an original, straight lines in the image come out jagged. ‎03-08-2019 When you scan documents and you see a vertical line down the image that is not on the physical document, this is often caused by a contaminant like dirt or dust build up on the scanning lamp/lens assembly glass. - edited A wide range of scanners that provide total solutions for various industries. Page 1 of 2 - Scanned pictures got horizontal lines - posted in External Hardware: Theres an HP Scanjet G3010 connected to my uncles computer with the following specs: - … Why light leakage causes black lines I don't know. In my case it only happens when I scan on the big glass, not when I use the ADF. Most likely a speck, dirt or some foreign body on the Glass (the slender section of Glass) to the Left of the main Body of glass. If you see vertical lines or streaks you can clean the ADF. Click the Apple logo in the top-left corner of … If you have touched anything with your thumb or fingers then they are not clean anymore... Make sure they are COMPLETELY clean and dry. I have no idea what the credit card removed, but the line was finally gone. how do i get rid of the blue line that shows up on all copies from my fujitsu scan snap s1500 desk top scanner. Cause: ... Clean the feeder roller, and the scanning area. Still had a line down the middle using document feeder but not with placing it on the glass directly. JPG or PDF. Never use volatile liquids such as thinners, benzene, acetone, or other chemical cleaners. The machine will make a copy of the User Settings report. JPG or PDF. Cause: Inside the printer the paper is moved along by rollers and often a piece of film like a conveyor belt (called a transfer belt).This happens when the rollers or the transfer belt inside the printer get dirty or covered in excess toner powder and as the paper is moved through the printer, the ‘tracks’ are being left on the page. Scanning (e.g. For support and service, if you are located in the U.S., refer to your My Canon Account at https://mycanon.usa.canon.com. Make sure not to leave any residue, especially on the glass surface. I took a credit card edge and removed what ever it was. When cleaning the scanner and the inside of the scanner, turn OFF the power switch and disconnect the power cord from the power outlet. Kiosks And Terminal Scanners. Cleaning the ADF scanner glass properly should resolve this issue. - edited 09:09 AM. Black lines or tracks down either side of the page. Learn how to fix vertical lines or streaks in a copy, scan, or fax when you use the Auto Document Feeder (ADF), If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your. I thought it would smear or something but low and behold, the black line is gone now. As I slowly passed my finger on the glass I could feel  something. Give it a try. Fortunately, the solution is usually fairly simple; requiring some cleaning materials and a bit of elbow grease. ‎03-06-2019 Open the document cover. Canon need to look into a slight re-design of their lid. What Are the Causes of Line Streaks in Canon Printers?. 03:30 PM. Bingo! HP has determined that 99% of all lines and streaks on copies made by feeding the original documents through the ADF are caused by debris on the ADF glass. Debris can include dust, paper or toner dust, residue from sticky note adhesive, correction fluid or tape, ink, fingerprints, and … - If black vertical lines appear on the copy of the User Settings report, the lines are related to copying/scanning from the scanner glass. i use this scanner for legal documents and photos. For instructions on how to clean the machine, see "Cleaning the Machine." It now scans through the document feeder with no line. I am placing them directily on the glass to scan. Scanning from Computer (Windows); Scanning from Computer (macOS); Scanning from Operation Panel; Scanning Using Smartphone/Tablet See Also: Cause: Summary: NOTE. I am having the same issue with my Pixma TS6120. Having same problem with canon MF5770. The image is distorted or blurred. YEA, THANKS for the credit card trick on the small glass section. I'VE SOLVED THE PROBLEM OF THE BLACK LINES APPEARING ON THE PIXMA TS8052 SCANNER! The scanner unit is the mechanism that reads in the documents that are being copied or scanned. Yes, This document is helpful No, This document needs a … Had tried cleaning with a computer cloth, an eye glass cloth, a paper towel and each time, the black line was still there. If the black lines continue, then the MX532 will need to be replaced. 1. This multifunction printer uses a separate piece of glass (ADF glass) when making copies or scans through the ADF. Gently wipe the glass of the feeder (B) and the inner … I just spent 1 hour and 6 minutes on the phone with a very frinedly Cannon Support tech. When experiencing an image quality problem and your machine is equipped to make prints, scans and copies, always print a document from a computer, and make a copy from both the Document (Scanner) Glass and the Automatic Document Feeder (ADF). The Text Enhanced mode scans the item in grayscale and then converts the results to black and white, which takes longer to process than the Black and White mode. Turn off the power and unplug the printer. see more: blue line shows on copies from scanner. Copying, and printing works fine. High-speed with 2mm book edge design scanners that will not damage your books. Wipe off any paper dust from the inside of the document feeder cover (A). d. Press START. Be sure to: Use a soft, clean, lint-free and dry cloth to clean the feeder. Scanning. I had a nearby desk light shining on the platen to check that it was dust and speck free between scans of photoprints. I've hit the black vertical line problem today with a Pixma TS8052 - simple printer/scanner with no ADF. I get the black line when I scan letter size pages on the glass platen. This may cause a malfunction or damage the surface of the machine. No more lines. I tried cleaning the glass, updating the firmware and restarting the printer with no success. blank A4 page) from the ADF has grey lines while copying from the ADF prints a white page), meaning that it's not a cleaning problem (or scanning uses some other mechanism than when reading the page for printing which wouldn't be logical). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Don't use tissue paper, paper towel, rough cloth, or similar materials to clean the surface. ‎03-06-2019 As does scanning with the ADF.The tech was not able to fix the issue. ‎03-08-2019 Open the document feeder cover. That only works if the black vertical line appears due to using the ADF.In my case ADF scanning works fine. Gently wipe the glass of the feeder (B) and the inner side of the document feeder cover (white area) (C). NOTE: When troubleshooting image quality problems, it is important to understand in which situations the problem occurs. Load the item on the scanner glass, in the document feeder slot, or in the automatic document feeder (ADF), depending on your printer type and features. If it's a perfectly vertical line it's probably caused by some dirt in there, what happens is the scanner bulb sits in one place, the paper is then dragged over the same spot. CAUSE: A document smaller than the preset paper size has been scanned. If there's a speck of dust there, it covers the whole page, top to bottom. If you are located outside of the U.S., your local branch of Canon may be found through the map at https://global.canon/en/support The platen is spotless and was recleaned. As a last resort, I slid a credit card over the glass. Using the document guidelines on the left and top, place the User Settings report face down in the upper left corner of the scanner glass. ... You cannot select JPEG/Exif when Color Mode is Black and White. I assumed that closing the lid would shield the light and of course mostly it did but apparently some light leaked in for when the light was turned off leaving only the ceiling room lights, the black lines disappeared. I don't know what else is left to try. produced no lines. That finally did it! Book Scanners. Ideally I'd like to get back to using the printer's control pad. Voila! Wiped with a clean soft cloth and problem solved. When you do, the data stored in the printer memory will be lost. YEA again! I have the exact sasme issue with my MX 922 scanner. Black vertical lines appear on the scanned image or the image is all black. Wipe off any paper dust from the inside of the document feeder cover (A). I then lifted the lid of the document feeder and wiped it with the cloth and lifted the scanner lid and wiped all around the document feeder end. Or, the loaded document has shifted out of position. I am in the process of scanning photos to save to files on my pc. The very odd thing is that scanning with Microsoft's simple scan app at the same resolution, etc. Scanning on Mac: Open the Apple menu ('Apple1' icon). I just started getting this black line also on my Canon Maxify MB2320. ​. I checked for firmware and software updates but there were no new ones. Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. Little black dots or lines on your copies are just 100% annoying. It worked!! If scanning colour it is a light yellow/gold line only occurs with scanning PROBLEM: A black margin appears around the scanned document. I get the same lines whether I scan or copy, whether its in color or B&W, no matter what paper size the source or output is, and whether I use the top-feed or flatbed scanner. Maybe some others who have difficulty getting rid of black lines have hit the same problem. To be clear, this was on the small strip of glass in front of the big glass bed. Vertical black streaks appear on the output. We’ve pointed out in other posts that dust is the enemy of your copier (and scanner). Clean the ADF. Select a Color mode that corresponds to the scanned item. Anyone like to comment? Each time I scan anything that is 8.5 inches wide (full size letter or anything else with the same width) it introduces that black vertical line on far the right side. 09:06 AM line down middle of page only during scanning on scanned document when scanning a B&W document I get a black line to the middle left of my scans on each scanned page. Little black dresses at cocktail parties are 100% classic. This suggests the underlying problem is a software one. 03:05 PM Scans were initiated either on the control pad at the front of the printer or with 'My Image Garden' software. SOLUTION: Choose one of the following: (1) Set the page size to [Match original size]. The line shows everytime in the scan preview as well as in the final saved scan, no matter what format I use to save, i.e. It worked fine yesterday but all photo scans today have black lines, scanning at 600 dpi whether jpeg or Tiff. The only difference from the rest of the complaints is that I am not feeding my photos into the printer. Close the document feeder cover until it clicks into place. Your small office needs to be able to rely on its printer. - If no black … One is typical of black lines appearing only on scans and copies made through a document feeder, but not appearing when a single original is scanned or copied from a glass sheet. If you are making copies using the top feeder and get blank vertical lines anywhere on the page, you most likely have something on the scanner glass. Network Scanners. I tried everything they said here but to no avail. It also happens when I use the MAC OSX Image Capture Utility to scan instead of the Canon IJ Scan Utility.. I tried the credit card trick, I tried the rag dry and wet, I tried blowing it out and nothing worked. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. You will need to unplug the printer. Black vertical lines on copies, sent faxes, and scans Vertical lines on copies, sent faxes, or scanned documents are typically caused by dirt, ink, corrective fluid, or other debris stuck on the ADF scanner glass. In HP Easy Scan, select your printer name from the Scanner drop-down menu. Turn off the power and unplug the printer. The other type of black line appears on all photocopies and scans, even when not made from a document feeder. Whatever the style of Canon printer that you have in the office, the last thing you want is for it to print badly, leaving streaks or gaps in the pages which are printing. The line shows everytime in the scan preview as well as in the final saved scan, no matter what format I use to save, i.e. Cause. I am getting vertical lines every time I use the scanner on this OfficeJet Pro 7740. Black vertical lines that appear on the images you scan into the computer and copies you make are typically caused by dirt or correction fluid on ADF or scanner unit. Select your scan type from the Presets menu. Whatever was on the small glass section, my eye was unable to see. Clean them periodically. If you lift the black feeder cover up, and then lift up the grey plastic bed upwards as well, … Thank you. Scan document directly to your business process or application without PC. It is a Canon ImageClass MF4150 ... Hi When we scan on our MFC-7360N (Using the automatic document feeder) it shows a black vertical line on every scanned document. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage or poor printing results. All it takes is a tiny dot of dirt. I finally out of frustration rubbed my thumb across the small glass area for the ADF reader. Try cleaning that as well. A line of dots always appears in the scanned image. c. Close the document cover. While scanning documents using the automatic document feeder (ADF), a "vertical line" appeared on each page (but not when I scanned a page placed directly on the glass plate). Each time I scan anything that is 8.5 inches wide (full size letter or anything else with the same width) it introduces that black vertical line on far the right side. Thanks so much! Of course scanning from glass works too.
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